We release new designs regularly. Sign up for our newsletter to stay updated on the latest releases and special events.

You can reach us via email: contact@kiranyc.com. Our customer service team is available to answer any questions you may have.

Please contact our customer service for a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your product.

We accept returns within 30 days of receipt. Items must be returned in their original condition and packaging.

We currently offer standard shipping only. Please stay tuned as we work to provide more shipping options in the future.

Our standard shipping takes 7-10 business days. Once your order ships, we’ll send you a tracking number so you can see the progress of your delivery.

We strive to display our products as accurately as possible. However, the actual color may vary slightly due to your device's screen settings.

Please refer to our sizing guide, which you can find linked on each product page. If you're between sizes, we recommend sizing up for the best fit.

We aim to process orders quickly. If you need to modify or cancel your order, please contact us immediately. We’ll do our best to accommodate your request.

Ordering with Kira NY is easy. Browse our collection, select your desired shoes, choose the right size, and add them to your cart. Once you're ready to purchase, go to your cart and follow the checkout process.