At Kira NY, we are committed to delivering your new footwear to you in a timely manner. Our goal is to ensure that you receive your shoes quickly so that you can start enjoying them as soon as possible.
Please allow 7-14 business days for shipping unless stated otherwise on the product page. You can see specific shipping times for products under the shipping tab on the product page. We understand that waiting for your order can be the hardest part, so we work diligently to get your purchase shipped out as quickly as possible.
Upon placing your order, you will receive an email confirmation containing your order details. We will process your order within 1-2 business days. Please note some products are pre-order only and will need up to 4 weeks of processing time, you can check the expected time under “Shipping” tab on the product page. Once your order has been dispatched, you will receive another email with your tracking information, so you can follow your order’s journey to your doorstep.
We use a selection of reputable couriers to ensure that your order arrives as expected. Our standard shipping method is ground shipping, which contributes to our efforts to reduce the carbon footprint of our deliveries.
Shipping charges are calculated based on the size and weight of your order and the final destination. The applicable shipping charges for your order will be provided at the time of purchase.
Currently, Kira NY ships to select international destinations. International shipping times vary depending on the location. Please be aware that international orders may be subject to additional duties and taxes, which are the responsibility of the customer.
Once your order is on its way, you can track its progress online. Simply use the tracking number provided in your dispatch email and enter it on our courier’s website.
If you have any questions about your order or shipping times, please do not hesitate to contact our customer service team. We are here to support you every step of the way.
We appreciate your patience and understanding with our shipping process. Our team is dedicated to ensuring that your Kira NY experience is seamless from the moment you place your order to the exciting day when it arrives. Thank you for walking this journey with us.