Terms & Conditions
Last updated: November 15, 2025
Welcome to KIRA NY. By accessing or placing an order through kiranyc.com, you agree to the following Terms & Conditions. Please read them carefully before using our website.
1. General Information
This website is operated by KIRA NY.
Throughout the site, the terms “we”, “us”, and “our” refer to KIRA NY.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
You must be at least 18 years old to place an order.
2. Products & Availability
All of our products are custom made and produced once an order is placed.
We reserve the right to:
-
Limit quantities
-
Change product information
-
Discontinue products at any time
We make reasonable efforts to display colors and details accurately, but we cannot guarantee exact color accuracy on different screens.
3. Pricing
All prices displayed on the website are final, with taxes and duties covered by us.
We reserve the right to update prices at any time. Price changes will not affect orders already placed.
4. Orders
When you place an order, you agree that:
-
All information provided is accurate and complete
-
You are authorized to use the payment method provided
Once an order is submitted, it begins our 2–4 week production process.
Orders may not be cancellable once production has started.
5. Shipping
Production time: 2–4 weeks
Shipping time: 7–14 days, depending on destination
Shipping times are estimates and may vary due to customs, weather, or courier delays.
We are not responsible for:
-
Delayed deliveries
-
Lost packages caused by incorrect addresses
-
Customs delays (although all taxes/duties are covered)
Tracking information is provided once your order ships.
6. Returns & Exchanges
Our return policy allows returns or exchanges within 14 days of receiving your order.
-
Customers cover return shipping unless the item arrives damaged
-
Exchanges ship free of charge
-
Refunds are issued only after we receive and inspect the returned item
For more details, please see our full Return Policy.
7. Refunds
Approved refunds will be issued to the original payment method.
Processing times may vary depending on your bank or payment provider.
Refunds will not be granted for:
-
Items returned worn or damaged
-
Returns requested after the 14-day window
-
Orders returned without contacting our team first
8. Prohibited Use
You may not use our website or products for:
-
Illegal purposes
-
Fraudulent activities
-
Violating copyrights or trademarks
-
Uploading harmful code or viruses
-
Attempting to breach security systems
Any such activity may result in immediate termination of service.
9. Intellectual Property
All content on kiranyc.com, including photos, text, graphics, logos, and product designs, is the intellectual property of KIRA NY and may not be used without permission.
10. Limitation of Liability
KIRA NY is not liable for:
-
Indirect, incidental, or consequential damages
-
Losses caused by delayed or failed delivery
-
Misuse of products
To the maximum extent permitted by law, our liability shall not exceed the amount you paid for the item.
11. Privacy
Your personal information is handled according to our Privacy Policy, which explains how data is collected and protected.
12. Changes to the Terms
We may update or replace these Terms & Conditions at any time.
Changes will be posted on this page with an updated revision date.
Continued use of the site constitutes acceptance of the revised terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: contact@kiranyc.com
Website: kiranyc.com